About us

Digital order. Clear processes. Sustainable success.
We stand for structured, professional document management with DocuWare. We help companies consistently digitize legacy document structures, manual processes and paper archives – secure, efficient and future-proof.
Our aspiration is clear: not simply to introduce DocuWare, but to implement it so that it delivers measurable added value.
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Markus Zoichter
IT all-rounder – a complete IT department in one person
Markus Zoichter has worked in IT since 2008 and has led EDV Consulting Zoichter GmbH as its managing director since 2011. He has been working with DocuWare since version 5.x, so he has watched the product evolve first-hand over many years.
As an IT all-rounder, he covers what many companies have to split across several specialists: software development, systems architecture, and cloud and server infrastructure. For you as a client, that means a single point of contact with deep knowledge and years of hands-on experience in every one of these areas — instead of coordination overhead between multiple specialists.
His technical background ranges from classic software development (C#, Java, PHP, VB.NET and various modern frameworks) to Windows Server and Linux Server environments and datacenter operations. That’s why he never plans a DocuWare rollout in isolation — always in the context of a company’s entire IT infrastructure, from interfaces to day-to-day server operations.
Technical background
- DocuWare certified: DSC (DocuWare Solution Consultant) & DAC (DocuWare Administrator Certified)
- DocuWare Expert for on-premise and cloud
- DocuWare Support Expert
- Senior developer: C#, Java, PHP, VB.NET, various frameworks
- Senior IT solution architect & cloud architect
- Windows Server & Linux Server administration
- Datacenter services, infrastructure operations, IaaS & SaaS
- Network technology & IT security: firewalls, switches, network security
- DevOps practices & SIEM (Security Information and Event Management)
- AI integration – including via MCP servers (Model Context Protocol)
Mag. Astrid Löffler, BA
DocuWare Implementation Expert · QA · Development · AI
Mag. Astrid Löffler, BA has been part of the Zoichter team since 2022. As a DocuWare implementation expert she designs the functional solution behind every rollout: archive structures, indexing, workflows and permission concepts — tailored to the customer’s real processes.
Beyond that, she owns quality assurance for our DocuWare solutions, contributes to development of custom adaptations, and brings AI topics into our projects. That way every rollout is not just well thought out on paper, but also cleanly implemented and tested in practice.
Markus and Astrid are your central points of contact for the project – depending on project scope, additional colleagues work in the background whom we don’t list individually here.

Strong partners at our side
A DocuWare project rarely ends at the boundaries of the software. That’s why we work closely with a network of reliable partners – including IT system integrators, datacenter and hosting specialists, and other subject-matter experts. This ensures that infrastructure, operations and security around your DocuWare solution are covered just as professionally as the solution itself.
Two locations, one signature
Klagenfurt
From our headquarters in Klagenfurt, we support Carinthian companies with short distances and personal proximity — and beyond that, internationally as well, in particular in Slovenia, Croatia and other neighboring countries. Carinthia’s proximity to the border makes it a natural hub for cross-border DocuWare projects.
Vienna
In Vienna, some of the country’s largest and most renowned companies rely on our DocuWare solutions — organizations with complex processes, high document volumes and strict requirements for security and availability. Our Vienna office ensures that these customers, too, receive the same personal proximity as in Carinthia.
By the way: location hardly matters anymore. On request, we run DocuWare projects 100% remotely — from analysis through implementation to training, via Microsoft Teams & co. And we’re just as happy to visit you in person: for workshops, presentations, training sessions or on-site work. By now we support projects across the entire EU — including in Denmark, Sweden, Romania, Germany, Poland and Croatia.
What sets us apart

Focus on DocuWare
We work exclusively within the capabilities of DocuWare. No experiments, no detours, no unnecessary add-on systems. This keeps solutions stable, upgradeable and supportable.

Process-oriented implementation
We don’t think in software modules, we think in business processes. DocuWare is configured to reflect your real workflows – not the other way around.

Long-term partnership
We see ourselves not as a project supplier but as a reliable partner across the entire life cycle of your DocuWare solution.
Our understanding of technology
Technology is not an end in itself. For us, DocuWare is a tool to create order, efficiency and transparency.
We rely on:
- Proven standards
- Maintainable and structured workflows
- Upgrade-safe configuration
- Clear documentation
- Simple, customer-friendly solutions

Want to know whether DocuWare fits your company?
Then let’s talk about it. In a no-obligation initial consultation we show you what modern document management with DocuWare can look like in concrete terms – clear, structured and economically sound.
Arrange an initial consultation- Free initial consultation
- Comprehensive support
- Fast turnaround